BIKANEZA Legal
Privacy Policy
Last updated: 31 July 2026
Information we process
We process account, business, transaction, support, and technical information needed to provide and secure BIKANEZA. Optional website analytics is recorded only after consent.
Purpose and access
Information is used to deliver ERP functions, provide support, prevent abuse, and improve reliability. Business records are scoped to the authenticated tenant and authorized roles.
Retention and requests
Retention depends on the account, subscription, legal obligations, and backup cycles. Account owners may request access, correction, export, or deletion, subject to applicable obligations.
Service providers
Infrastructure, email, AI, and payment providers may process limited information required for their service. Provider terms and locations are reviewed as the production stack evolves.
Security
BIKANEZA uses access controls, signed sessions, tenant-scoped queries, and audit records. No internet service can promise absolute security; suspected incidents should be reported immediately.
Questions: support@bikaneza.com · +250 785 912 310